Electronic Governance Agency (EGA) continues the Digital Information and Education Programme aimed at using digital government tools available for online access to public services. Thereby, a group of thirty justice officials participated in a digital skills development workshop, an event organized in partnership with the Institute for Institute for European Policies and Reforms (IPRE) and supported by GIZ Moldova, within Centre for Innovation and Training in Digital Governance of EGA.

“To increase citizens’ confidence in using digital services we need the support of the institutions of the State with which citizens interact. Digital training and education sessions are aimed at increasing the number of digital trainers/managers/digital ambassadors among public employees who have a crucial role in the adoption and use of digital governance solutions, because by knowing and applying these solutions, institutions become more digital, more transparent, more efficient. By integrating these technologies in the justice sector, internal processes are optimized and operational efficiency is improved. In this way, the digital transformation of public institutions can be achieved at a faster pace, contributing to the modernization of the justice system adapted to the needs of modern society”, said Andrei Prisacar, Director of EGA.

During the event, trainers from EGA and IPRE presented the key functionalities of the digital government services available for citizens and business environment, as well as the practical ways of interacting online with the State to obtain public services, including via the EVO application. In the context, the services/benefits provided by the application, technical settings and modules available for users in the country and abroad, based on electronic signature, were explained.

In the chapter on digital government platforms, the usefulness of digital services was practiced: electronic signature and identity (MSign), virtual personal cabinet (MCabinet), electronic powers of attorney (MPower), document delivery (MDelivery), Cultural Voucher, Public Services Portal, to strengthen the digital capabilities of the participants.

Therewith, topics related to the challenges concerning the digitalization of justice, as well as the ways to overcome them through joint efforts and awareness of the benefits of technology and innovation to increase the quality of justice were also addressed.

Training workshop is part of a series of activities organized by EGA and IPRE within the collaboration agreement signed between the two entities, aiming at informing and developing digital skills among various categories and groups of people.

People wishing to participate in the information/training sessions organized by the Electronic Governance Agency can register by accessing the FORM.