MDELIVERY DELIVERS CRIMINAL RECORDS TOO
Moldovan citizens may request the delivery of their criminal record to their home or office, using the governmental document delivery service MDelivery, a digital platform connecting public service providers and postal service providers, in order to facilitate the access of natural persons and legal entities to documents, certificates, extracts and other documents issued by state authorities. The new service was presented on 2 November 2022 at a press conference, with the participation of the management of the e-Governance Agency (EGA) and the Ministry of Internal Affairs (MIA).
During the launching of the criminal record delivery service, the EGA Director, Olga Tumuruc, mentioned that the MDelivery Service is available to all citizens who prepare documents and request their delivery at home, in Moldova or abroad.
The MDelivery platform is under constant development and is supplemented with new services and types of documents, which can be received by citizens at a specified address, without having to travel to diplomatic representations or service providers in Moldova.
"We intend to continue our cooperation with the Ministry of Internal Affairs. In this respect, we work together with the Ministry's team on the digitization of the criminal record, so that it can be downloaded online from the Citizen's Personal Cabinet (at www.mcabinet.gov.md ), and to allow for applying an electronic apostille on it. Currently, such services can be requested online using the portal www.servicii.gov.md, and the document delivery fee is affordable, for instance, it starts from 30 lei on the territory of the Republic of Moldova, and from 100 lei abroad”, said Olga Tumuruc.
In her turn, Ana Revenco, Minister of Internal Affairs, said that the Ministry is aligning with the Government's digital transformation objectives, through a programme that includes the digital transformation of the internal affairs system, aiming to ensure the automation of work information processes and the provision of digitalised services, as well as the enhancement of ICT management and information security systems.
The Government's MDelivery Service was launched by the e-Governance Agency in July 2022. In just four months, more than 600 documents were delivered via MDelivery to citizens on the territory of the Republic of Moldova and abroad. Also, during the testing of the newly integrated service of criminal record delivery (17/10/2022 – 31/10/2022) more than 120 deliveries of criminal records, including international deliveries were made to various countries, such as Austria, Poland, Singapore, Germany, etc.